FAQ2020-11-06T12:27:01+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Is your company insured?2020-11-07T03:11:54+00:00

Yes, we are a fully insured moving company.

Do you move single items?2020-11-07T03:15:19+00:00

Yes. We offer single item, small move, and partial move and full house removal services. 

How do you charge for single item removals?2020-11-07T03:20:21+00:00

We have hourly rates with fixed number of helpers. For a complete price list, click here.

How soon do I need to book the service in advance?2020-11-07T03:18:26+00:00

You can book us anytime up to 24 hours before the removal day. We also offer same-day booking subject to the availability of vans. Please give us a call for short notice booking.

Do you offer an urgent moving service?2020-11-07T03:23:49+00:00

We offer man and van service bookings for a minimum of 2 hours.  Even if you need the service for less than 2 hours, you will be charged for the 2 hour price at the hourly rate.

Can I reschedule my booking?2020-11-07T03:25:12+00:00

Yes, you can reschedule the booking free of cost.

What is your cancellation policy?2020-11-07T03:26:11+00:00

If you cancel a booking 48 hours prior to the booking appointment, 10% of the paid amount will be deducted and the rest will be refunded.

What are the things you do not move?2020-11-07T03:27:48+00:00

We do not move animals, illegal or hazardous items. Please check the complete list in our terms and conditions.

How do you take payments?2020-11-07T03:29:02+00:00

We take advance payments. You can make the payment online.

Can I do my partial packing? How will that be charged?2020-11-07T03:30:06+00:00

Yes, you can leave some things to be packed for our packers and you will not be charged for full packing services. Contact us for a detailed quote.

Will I be charged VAT for the services as well?2020-11-07T03:31:03+00:00

Yes, we are VAT registered.

What equipment do you use for packing?2020-11-07T03:32:03+00:00

Our vans are equipped with all the required material like trolleys, blankets, straps, bungee cords, etc.

How many helpers will be there?2020-11-07T03:34:31+00:00

It depends on your booking. One van can come with 2 helpers including the driver.

What if I need additional van?2020-11-07T03:35:42+00:00

If you need 2 vans you need to place 2 individual orders.

What if I need extra Load?2020-11-07T03:36:56+00:00

One van is booked for a single load. For additional loads we charge separately per hour plus the price.

Get A Free Quote

Fill in the form online with details of your move and we shall give you our best price.